Resort fees have become a hot topic in the hospitality industry, with some guests questioning the value of these additional charges. However, when implemented correctly, resort fees can offer exclusive perks and amenities that make a guest’s stay truly unforgettable. In this article, we’ll delve into what guests really want from resort fees and how they can help differentiate your property from the competition.
The Resort Fee Debate: Understanding What Guests Really Want
The resort fee debate has raged on for years, with some guests feeling like they’re being nickel and dimed for amenities that should be included. However, when asked what they want from resort fees, guests often cite exclusive access to amenities and experiences that they couldn’t get elsewhere. This might include access to a private beach, pool, or fitness center, or even complimentary tickets to local attractions.
To make sure your resort fee is worth it, it’s important to listen to your guests’ feedback and ensure that you’re offering amenities that they truly value. This might mean conducting surveys or focus groups to get a better understanding of what guests are looking for. By offering exclusive perks that guests can’t get anywhere else, you can differentiate your property and make sure that guests keep coming back year after year.
Exclusive Perks and Amenities That Make Resort Fees Worth It
Resort fees can offer a host of exclusive perks and amenities that might include access to a private beach or pool, complimentary breakfast, or even a welcome cocktail upon arrival. By bundling these amenities together, you can create a package that feels like a real value-add for guests.
To make sure your resort fee is worth it, it’s important to offer perks and amenities that are unique to your property. This might mean partnering with local businesses to offer custom experiences that guests can’t get anywhere else. For example, you might offer a guided hike or a sunset sail, or even a private cooking class with a local chef. By differentiating your property in this way, you can ensure that guests feel like they’re getting a truly unique and memorable experience.
Including a GPS Tour will Differentiate Your Property
One way to differentiate your property and offer a distinctive experience is to include a GPS tour as part of your resort fee. This might involve partnering with a local tour company to create a customized tour that highlights the best of your destination. Guests can use their smartphones to follow the GPS-guided tour at their own pace, learning about the history, culture, and natural beauty of the area.
By including a GPS tour as part of your resort fee, you can offer guests a truly unique and memorable experience that they won’t find anywhere else. This can make your property stand out from the competition and encourage guests to keep coming back year after year. Plus, it’s a great way to showcase the best of your destination and help guests make the most of their time in the area.
Resort fees may be a controversial topic, but they can provide guests with exclusive perks and amenities that will keep them coming back year after year. Unlocking the full potential of your property can be a challenge, but it’s worth it to create a treasured guest experience. By listening to your guests’ feedback and offering unique experiences they can’t find anywhere else, you can transform the impression of your property.